A very simple script is shown in the following image.
This very simple call script contains three separate pages: 1) The introduction shown in the above image, 2) A separate page for a script on how to handle a rejection, and 3) A script page for how to present a follow-up call with the client.
As seen, the script can be interrupted by clicking on the Rejection button. This link would take the operator to a script on how to best respond to the rejection.
Examples of the particular scripts for Rejection and Follow-Up are shown below